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FAQs

Our FAQs page provides answers to commonly asked questions about our cleaning services. From pricing and scheduling to cleaning products and equipment, our FAQs cover a wide range of topics to help you better understand our services and make informed decisions.

  • What is included in your home cleaning services?
    Our home cleaning services include dusting, vacuuming, sweeping, mopping, and cleaning of bathrooms and kitchens. We can also tailor our services to meet your specific needs.
  • How often do you recommend professional cleaning?
    We recommend professional cleaning services at least once a month for general upkeep. However, the frequency of cleaning services can vary depending on factors such as the size of your home and the level of traffic and usage.
  • Do I need to be home during the cleaning service?
    No, you do not need to be home during the cleaning service. We understand that our clients have busy schedules and we are happy to provide our services while you are away.
  • What types of payment methods do you accept?
    We accept various payment methods including credit cards, debit cards, and cash. Please contact us for more details on our payment options. Cash or check is encouraged.

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Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

At LI CLEANING SERVICES, we offer a variety of payment methods to make it convenient for our customers to pay for our cleaning services. We accept cash, checks, and all major credit cards, including Visa, Mastercard, American Express, and Discover. You can also make payments online through our secure payment portal.

Cancellation Policy

At LI CLEANING SERVICES, we understand that sometimes plans change, and you may need to cancel or reschedule your cleaning appointment. We strive to be as flexible as possible while also ensuring that our team is compensated for their time and effort.

To cancel or reschedule your appointment, we kindly ask that you provide us with at least 24 hours' notice. This allows us to adjust our schedule accordingly and offer the time slot to another customer. If you cancel or reschedule within 24 hours of your scheduled appointment, we may need to charge a cancellation fee.

We value your business and appreciate your understanding of our cancellation policy. If you have any questions or concerns, please do not hesitate to contact us.

Satisfaction Guarantee

At LI CLEANING SERVICES, we are committed to providing our customers with the highest level of cleaning services. We understand that a clean and well-maintained home or office is crucial for your well-being and productivity. That's why we offer a satisfaction guarantee for all of our cleaning services.

If for any reason you are not satisfied with our services, please let us know within 24 hours after the cleaning appointment, and we will return to your property to make it right at no additional charge. We are dedicated to ensuring that our customers are 100% satisfied with our services, and we will work with you to address any concerns or issues you may have.

With LI CLEANING SERVICES, you can trust that your property is in good hands, and we will do everything we can to exceed your expectations. Contact us today to schedule your cleaning appointment and experience our satisfaction guarantee for yourself.

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